FAQS - CANCELATION

RACER TRANSFER

The following fees apply to the change of racer:

  • Before 30 April: $150,000 COP per rider change
  • Between 1 May and 30 June: $300,000 COP per rider change
  • Between 1 July and Registration: $600,000 COP per rider change

If you wish to transfer your entry, please contact the organisation at register@la-leyenda.com

Please note it is not possible to change package (e.g. you may not transfer an Altiplano entry to a Nevado entry and pay the difference)

 

TEAM DEFERRAL 

Team deferrals are only posible in the event of a serious medical condition or personal circumstances preventing the team from competing. Team deferals are only accepted if the organisers can fill the spot with a team from the waiting list, regardless of the date of withdrawal.

If a team deferral is approved by the organisers the following terms, conditions and charges will apply:

  • Before 30 April: $600,000 COP per team
  • Between 1 May and 30 June: $1,200,000 COP per team
  • After 1 July: no deferrals will be accepted, unless agreed to by the organisers

If you wish to defer your entry, please contact the organisation at register@la-leyenda.com

Please note team deferral is only accepted if payment of the charge is received before 30 June

 

TEAM CANCELLATION

Cancellations and refunds are only accepted if the organisers can fill the spot with a team from the waiting list, regardless of the date of withdrawal.

If a cancellation is approved by the organisers the following terms, conditions and charges will apply:

  • Before 30 April: $1,200,000 COP per team
  • Between 1 May and 30 June: $2,400,000 COP per team
  • After 1 July: no cancellations will be accepted, unless agreed to by the organisers

Please note the team will only be refunded after the race. We recommend that riders take out private insurance to cover this possibility.

To avoid the cancellation penalties, a team can arrange for a new team to take their entry. Please refer to the RACER TRANSFER section above for more information.

No refund will be payable if a rider’s entry is cancelled by the race organisers due to ineligibility under the race rules (e.g. being found guilty of a doping offence).

If you wish to cancel your entry, please contact the organisation at register@la-leyenda.com

 

UPGRADES

Upgrade services (Hotels, Massages and Mechanics) are neither transferable nor refundable. However, if a team withdraws and we are able to sell the upgrade to another team, we will refund the team.

A 15% admin/cancellation fee applies to all upgrade refunds and transfers. Please note you will only be refunded after the race.

  • GOBERNACIÓN DE CALDAS
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  • ALCALDÍA DE MANIZALES
  • SPECIALIZED - OFFICIAL BIKE SPONSOR
  • HERRAGRO - OPEN MALE CATEGORY SPONSORS
  • CELEMA - OFFICIAL WATER & OPEN MALE CATEGORY SPONSORS
  • GATORADE - OFFICIAL HYDRATION & MIXED CATEGORY SPONSOR
  • SANCANCIO - MASTERS CATEGORY SPONSORS
  • VENECIA - GRANDMASTERS CATEGORY SPONSORS
  • Nissan Colombia - Official Vehicle Sponsor
  • SHIMANO - OFFICIAL TECHNICAL SUPPORT SPONSOR
  • KAFITT - OFFICIAL CYCLING APPAREL SPONSOR
  • MOTOREX - OFFICIAL MAINTANANCE PRODUCTS SPONSOR
  • KARCHER - OFFICIAL BIKE WASH SPONSOR
  • WESURA - OFFICIAL INSURANCE SPONSOR
  • GENOVEVA ESTRADA
  • TERMALES DEL OTOÑO - OFFICIAL HOTEL
  • ORIGAMI - OFFICIAL CEREAL BAR SPONSOR
  • PROCOLOMBIA
  • MARCA PAÍS
  • COLOMBIAN POLICE
  • DEFENSA CIVIL
  • COLOMBIAN CYCLING FEDERATION
  • UNION CYCLISTE INTERNATIONALE
  • SALAMINA
  • COTELCO
  • VISIT MANIZALES
  • BUFF - OFFICIAL HEADWEAR SUPPLIER
  • SPONSOR - OFFICIAL SPORTS NUTRITION SUPPLIER
  • PAVE - OFFICIAL MERCHANDISE SUPPLIER
  • MASQUEBICI - OFFICIAL MECHANICAL AND MASSAGE SUPPLIER
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